Terms & Conditions

These Terms govern your use of our website and the services we deliver. By engaging us or using this site, you agree to these Terms.

1) Scope & Statements of Work (SOW)

We provide two models: Technology Solutions and Digital Marketing (see Services).
Each paid engagement is defined in a Statement of Work (SOW) that specifies deliverables, timelines, acceptance criteria, fees, and responsibilities.
If there is any conflict, the SOW prevails over these Terms for that engagement.

2) Client Responsibilities

Provide timely content, approvals, and access/credentials needed to deliver the SOW.
Ensure supplied content and data are lawful to use and do not infringe third-party rights.
Operate your own third-party accounts (ad platforms, domains, hosting, CRM, SMS/email gateways) unless otherwise agreed.

3) Fees, Invoicing & Taxes

Fees are as per SOW. Applicable taxes are extra as per Indian law.
Invoices are due within 7 calendar days unless the SOW states otherwise.
Ad/media spend and third-party charges are billed directly by those providers to your accounts (or rebilled if agreed).
Late payments may pause work and attract reasonable charges/interest permitted by law.

4) Changes

Out-of-scope requests are handled via change orders or a new SOW with revised cost/timeline.

5) Delivery & Acceptance

We deliver according to SOW milestones. Deliverables are deemed accepted when you sign off or after 7 days without material rejection specifying unmet acceptance criteria.

6) Intellectual Property

You own your pre-existing materials and approved final deliverables upon full payment.
We own our pre-existing tools, libraries, templates, and know-how. Where such components are embedded in deliverables, we grant you a perpetual, non-exclusive, non-transferable licence to use them as part of the deliverables.
Third-party components remain subject to their respective licences/terms.

7) Data, Privacy & Consent

We minimise personal data and implement reasonable safeguards.
Optional analytics/marketing run only after end-user consent; manage on the Cookies page.
Our processing is described in the Privacy Policy. You are responsible for your own compliance where you are the data fiduciary/controller.

8) Third-Party Platforms

We may integrate or operate third-party services (e.g., Google, Meta, hosting, SMS/email gateways, maps).
We are not responsible for their outages, policy changes, reviews, or delays.
Ad/media spend is unpredictable; performance can vary due to market, competition, creatives, and platform rules.

9) Acceptable Use

You will not use our deliverables or services for unlawful content, spam, malware, infringements, or to violate platform terms.

10) Confidentiality

Non-public information shared by either party must be kept confidential and used only to perform the SOW, except where disclosure is required by law.

11) Warranties

We will provide services with reasonable skill and care in line with the SOW.
Except as expressly stated, services are provided “as is” and “as available.” We disclaim implied warranties to the extent permitted by law.

12) Limitation of Liability

To the maximum extent allowed by law, our total aggregate liability for all claims in a 12-month period is limited to the fees you paid to us in the 3 months preceding the event giving rise to liability. We are not liable for indirect, incidental, special, consequential, or loss of profits/revenue.

13) Indemnity

You will indemnify and hold us harmless from third-party claims arising from your content, unlawful use, or breach of these Terms/SOW, except to the extent caused by our wilful misconduct.

14) Term, Suspension & Termination

These Terms apply while you use the site or engage us. An SOW runs for its stated term.
Either party may terminate an SOW for material breach not cured within 10 days of written notice.
We may suspend services for non-payment, security risks, or legal reasons.
On termination, accrued fees remain payable. We will provide reasonable handover of accepted deliverables upon settlement.

For refunds, see our Refund Policy.

15) Force Majeure

Neither party is liable for delays or failures due to events beyond reasonable control (e.g., natural disasters, war, strikes, major network/platform outages).

16) Publicity

With your consent, we may list your brand name/logo as a client and describe high-level work outcomes.

17) Non-Solicitation

During the SOW and for 6 months after, neither party will solicit the other’s employees or contractors for employment, except via general public job postings.

18) Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts at Hyderabad, Telangana shall have exclusive jurisdiction, subject to Section 19 (Dispute Resolution).

19) Dispute Resolution

The parties shall first attempt good-faith negotiation for 15 days. Unresolved disputes may be referred to arbitration seated in Hyderabad under the Arbitration and Conciliation Act, 1996 by a sole arbitrator mutually appointed. Proceedings shall be in English.

20) Notices & Miscellaneous

Notices: Email to the addresses exchanged in the SOW, and for us: hello@mbrighttech.com.
Entire Agreement: These Terms + SOW form the entire agreement; no other terms apply unless signed.
Severability: If any provision is unenforceable, the rest remains in effect.
No Waiver: Failure to enforce a right is not a waiver.
Assignment: Either party may assign with written consent; we may assign in connection with merger or sale.
Updates: We may update these Terms; changes apply prospectively. See version below.

Version: 1.0 · Effective:

Questions about these Terms?

We’re happy to clarify how they apply to your project.